Terms of Service

1. Enterprise Agreement to Terms

By accessing the software platform offered by ClayRent ("ClayRent", "we", "us") at clayrent.com and via its iOS/Android applications (collectively, the "Service"), you—whether a Tenant, Vendor, Owner, or Property Manager—agree to be bound by these Terms of Service. This constitutes a legally binding document.

2. Application Store Provisions (Apple & Google)

If you access ClayRent via the Apple App Store or Google Play Store, you acknowledge that this Agreement is strictly between you and ClayRent, not Apple Inc. or Google LLC. Apple and Google are not responsible for the Service, its content, or providing maintenance/support. Apple and Google are third-party beneficiaries of this Agreement and possess the right to enforce its terms against you.

3. Data Ownership & IP Rights

Your Data: You retain complete ownership of all Tenant logic, lease documents, and financial data you input. You grant us a temporary license to process this data exclusively to deliver the Service.

Our IP: ClayRent strictly retains all Intellectual Property rights over the software architecture, proprietary interfaces, AI prompt schemas, and compiled code. Reverse-engineering our platform is strictly prohibited.

4. Subscriptions, Auto-Renewal, and SLA

• Auto-Renewal: Subscription Fees for professional billing tiers automatically renew at the end of the specified cycle. You may cancel via the platform settings prior to the billing date to prevent future routing charges.
• Service Level Agreement (SLA): We strive for 99.9% uptime. However, we are not liable for transient downtime caused by external infrastructure outages (e.g., AWS/Google Cloud interruptions, Stripe global outages).

5. Indemnification & Dispute Insulation

ClayRent is a technology conduit. We are not a landlord, broker, or financial custodian. You agree to comprehensively indemnify, defend, and hold harmless ClayRent, its officers, and employees from any third-party lawsuits, damages, or legal expenses arising directly from: (a) Your eviction actions or tenant disputes; (b) Regulatory violations (e.g., Fair Housing Act infractions); (c) ACH/Card payment disputes originated by your tenants.

6. Strict Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CLAYRENT BE LIABLE FOR ANY INCIDENTAL, PUNITIVE, CONSEQUENTIAL, LOSS OF REVENUE/PROFITS, OR INTANGIBLE LOSSES ARISING OUT OF THE SERVICE. CLAYRENT'S MAXIMUM AGGREGATE LIABILITY SHALL NEVER EXCEED THE TOTAL AMOUNTS ACTUALLY PAID BY YOU TO CLAYRENT FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE APPLICABLE CLAIM.

7. Termination

We may suspend or terminate your access immediately, without prior notice or liability, for severe material breach of these Terms, including but not limited to attempting to defraud tenants, utilizing the platform for money laundering, or initiating DDoS attacks against our architecture. Your right to use the Service will cease immediately upon termination, though data portability constraints will be honored briefly to prevent vendor lock-in.

8. Dispute Resolution & Governing Law

These Terms shall be interpreted under international commercial statutes. Any dispute arising from this Agreement shall be resolved via binding, bilateral arbitration, and you waive your right to participate in wide-scale class action lawsuits against ClayRent Inc.